Frequently Asked Questions

Your data is in safe hands. Broker Insights is an ICO-registered and approved organisation, meeting the requirements of ISO 27001 – the globally recognised highest standard for information and security management systems. Our products have been designed and built with security and privacy at their core.

All customer data is safely protected in our Vision platform, which are cloud-based software-as-a-service models. These are securely hosted in the UK by our cloud partner (Amazon AWS) and protected by their first-class security and data governance standards.

We use SSL encryption to ensure all communication between customer and server is protected end-to-end. We make use of the encrypted transfer weekly, giving a clean and accurate view of data.

As part of the data uploading process, Broker Insights cleanses and enriches the risk data before making it visible on the platform. We interpret renewal risk data from over an estimated 1,600 different business class descriptions, streamlining them into 132 standardised classes.

MatchPoints™️ relates to the platform’s ability to overlay the broker’s renewal risk data with an insurer’s appetite to create intelligent matches between parties.

Yes, broker data is anonymised within the insurer platform, with client details being replaced with unique identifiers. Within a broker’s own platform environment, data is not anonymised, allowing staff to easily identify client renewals.   

Broker Insights uses brokers’ anonymised aggregated data set to provide partner insurers with market trends and insight into opportunities. Data processes comply with GDPR requirements and prevent re-identification of individuals; for further details, please see: https://brokerinsights.com/privacy-policy/ 

Each broker owns their client data, and we can support them to use their data to gain insight into their held book of business. 

For brokers using the free core product, Vision, there is no commitment to place a certain amount of business with our insurer and MGA partners. We only ask that data is regularly uploaded and you acknowledge any MatchPoints™️ received. For all other broker, insurer and MGA users, individual commitments will be agreed at the contract stage.

Joining is easy. It involves a simple contract completed via DocuSign, followed by a 30-minute data extraction call. Once that’s done, you’re live and can start using the platform.  

Book your free demonstration today to explore Vision for your business. Or contact us to discuss your options.

Across all Vision products, brokers benefit from increased visibility with partner insurers and MGAs. You will enjoy better optimisation of your resources, making it easy to communicate with the right insurers at the right time. Our market-leading business insights give you greater understanding of your own business and a clear increase in your bottom line.

Vision is the name of our data analytics and market insight platform. Independent, regional brokers use Vision to connect with our panel of leading UK insurers, helping them grow existing insurer relationships and start new ones.  

Vision Enterprise is our customisable offering licensed to larger national and global brokers and networks, who select their own markets to develop existing relationships.

No. We can extract data from all proprietary software houses including Acturis, Open GI, SSP, Applied, and we can also make individual, bespoke arrangements.  

Brokers with multiple software houses also use our analytics tools to consolidate data from multiple systems, explore the data and make strategic placement decisions.

We harness the power of data to provide insurers with hindsight, insight and foresight to set, optimise and operationalise business strategy.  

Our partner insurers get an aggregated view of the commercial insurance market to report on market trends and benchmark against peers. They also see brokers’ anonymised customer opportunity data and they can collaborate with our broker partners.  

Vision connects insurers seamlessly with brokers to improve efficiencies and drive value in a cost-effective way.

No. We have different versions of Vision available to serve brokers, insurers and MGAs of all shapes and sizes.  

Explore Vision for Brokers or Vision for Insurers and MGAs to discover which product is best for your business. If you have any questions, we’re always happy to help, so please contact us to discuss your options.

Not at all – Broker Insights is a wholly independent organisation. Our broker community consists of network members and independent brokers. We are only concerned with your individual business data.  

Broker Insights will continue working directly with independent, regional brokers, keen to take advantage of Vision’s benefits.  

We have partnerships with a number of leading networks. If you are a member of a network we have a partnership with, talk to your network to better understand the benefits of joining Broker Insights Vision™️.

Yes. Broker Insights wants to make the market more efficient, which means working with everyone: brokers of all sizes, insurers of all types and all flavour of networks. We want to standardise how commercial insurance is distributed across the industry and make it easy for brokers and insurers to interact. We do not compete or conflict with the objectives and facilities of a network.  

Using Vision is a win for a network as, with a consolidated view of its members, it can engage with insurers to identify opportunities for new deals for members while providing targeted support aligned to the opportunities within the data. Networks can also focus on what they are best at and not worry or have the cost associated with developing and maintaining their own technology.

Yes, we will. We appreciate that not all brokers are network members, and we continue to work directly with independent, regional brokers. You might also be able to take advantage of Vision’s benefits via our network alliance partners.