Broker Insights Limited takes your privacy seriously. We appreciate the importance of maintaining and protecting confidential records and make every effort to comply with the 1998 Data Protection Act.

This privacy policy covers use of our website, https://brokerinsights.com

By using the website, you agree to these terms.

This privacy policy does not cover use of our software and services – these are covered by separate terms, into which we enter with our customers.

Definitions

In this policy:

  • “we” means Broker Insights Limited, a company registered in Scotland. Company number: SC574407. Registered office: 30 & 34 Reform Street, Dundee DD1 1RJ;
  • “you” means you as an individual user of our website, and any organisation or person which you represent when you do so;
  • “personal information” means any information that personally identifies you, such as your name, email address or telephone number; and
  • “anonymised information” means automatically collected information that doesn’t personally identify you, such as whether you are a new visitor to our website or what type of device you visited our website through.

Information we collect

Personal informations

We don’t collect personal information automatically.

You may choose to give us personal information when you contact us, such as when you fill in forms or contact us by email or phone.

Google Analytics

We use Google Analytics, including Google Analytics Demographics and Interest Reporting, to collect certain anonymised information, such as:

  • the browser type/version and device you use to access our website;
  • information on how you use the site; and
  • the IP address via which you access our website (but not your name or other personal information).

We use this anonymised information to better understand our users and to improve this site as well as our products.

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site. This cookie can’t be used by anyone but Google. You can read more information about how Google uses your data here.

Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

You can prevent Google Analytics from recognising you on return visits to this site by disabling cookies on your browser.

Newsletter and Marketing Material

We want to make sure that we only contact you if you want to hear from us. Adding your email address to our newsletter request form will mean that you are signed up to receive our emails. Our emails include feature updates, new product information, information about events and promotions. However, if you do change your mind and decide you do not wish to receive the Broker Insights newsletter you can unsubscribe by clicking on the ‘unsubscribe’ link at the bottom of any emails you receive from us, or by emailing us at enquiries@brokerinsights.com.

 

Information from other sources

We may receive personal information about you from any of our business partners to whom you may have given your details with permission for them to send it to us

How we use your information

Personal information

Salesforce
Broker Insights Limited use a third-party service, Salesforce.com, to manage our sales pipeline. These sites are hosted at Salesforce.com, which is run by Salesforce.com Inc. Personal information that you have provided to us via the enquiry page on our website may be uploaded to Salesforce to enable Broker Insights to manage your request.

For more information about how Salesforce processes data, please click here

We may also use your personal information

  • to respond to any feedback or requests that you have sent us;
  • in ways which you expressly agree, when you provide it to us, or subsequently; or
  • as stated below under the heading “Other disclosures”.

Anonymised information

We may use your anonymised information to:

  • improve our website by monitoring how people use it; and
  • improve our products by understanding our users. We may disclose your anonymised information to third parties including:
  • business partners, suppliers and sub-contractors for the performance of any contract we enter with them;
  • advertisers and advertising networks that require the information to select and serve relevant adverts to you and others; and
  • analytics and search engine providers that assist us in the improvement and optimisation of our site.

We don’t combine anonymised information with personal information.

Other disclosures

We may disclose your personal or anonymised information, subject to such confidentiality protections as we consider reasonable, to:

  • any present or future member of our group (as defined in section 474 of the UK Companies Act 2006);
  • prospective or actual sellers or buyers of any business or assets to or from us;
  • prospective or actual buyers of us or substantially all our assets (in such a case, data we hold will be one of the transferred assets); or
  • our prospective or actual investors.

We may also disclose your personal or anonymised information so far as reasonably necessary to:

  • comply with any legal obligation;
  • enforce or apply our terms of use and other agreements;
  • protect our rights, property, or safety or that of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection; or
  • report any attacks on, or attempts to gain unauthorised access to, our website to the relevant law enforcement authorities and provide relevant information about you to them.

How we store your information

We store your personal and anonymised information in the EU.

Keeping your data secure

We can’t guarantee the security of any data you transmit over the internet and recommend you take appropriate precautions to ensure its security.

Once we receive your data, we take reasonable measures to ensure its security.

Links to other websites

This privacy policy only applies to this website. It doesn’t cover websites that we link to or that link to us.

Changes to this privacy policy

We may update this privacy policy at any time by publishing the updated version on our website.

You agree to any changes if you continue to use our website after the updated policy has been published.

Your rights

If you provide us with your contact details via our website, we will only use these for marketing communications with your express consent.

You can opt out of these marketing communications at any time.

Please contact us if you would like to discuss this privacy policy or concerns about your privacy.

Revised: 30 November 2017